To keep your jewellery sparkling, polish it gently with a soft jewellery cloth.
ADD GIFT WRAP. FOR MORE THAN 1 BAG, UPDATE & ADJUST THE QTY. NON REFUNDABLE
ADD GIFT WRAP. FOR MORE THAN 1 BAG, UPDATE & ADJUST THE QTY. NON REFUNDABLE
FREE DELIVERY | We offer Free standard over £100 (2-4 Working days*) to the UK on all orders.
STANDARD DELIVERY | Under £100 at £3.50 (2-4 Working days*) to the UK on all orders.
TRACKED | Recommended for ALL UK orders to provide estimated delivery updates & ensure any losses can claimed £4.95 (2-4 working days)
NEXT DAY | Get your jewellery ASAP with Next Day Delivery. £7.95 (order by 1pm. Royal Mail Delivery next working day by 4pm)**
*Please note it may take up to 7 days at busy times of the year or for certain locations.
**Next Day may not be available during Royal Mail strikes and delivery times can be extended in strike periods
Europe - £10 (5-7 working days)*
Rest of the World - £10 (7-10 working days)*
*Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country
For next day and Saturday services, orders must be received before 2pm
For our Full Delivery Policy visit our Delivery Page
Free 30 days, for our full policy visit our Returns & Refunds Page here
The RJ team know we are part of something much bigger and more important than ourselves and we have a heartfelt desire to drive change, for both people and planet. We know we have a lot to do but we are committed to this journey and we are learning at pace. Here are some of the actions we’ve taken so far:
All Rachel Jackson jewellery is either sterling silver, 22 carat gold plated sterling silver or 9ct gold. When not being worn, we recommend that you store your jewellery in the box that it came in. This will minimise the effects of sunlight and the environment, and prevent chains from getting tangled. Avoid contact with water, body lotions, perfumes, sun creams, cleaning products and make-up as these will affect the plating.
To keep your jewellery sparkling, polish it gently with a soft jewellery cloth.
Every Rachel Jackson treasure is covered by a one-year warranty. We will replace or repair any piece of jewellery that has broken due to manufacturing defects subject to normal conditions of wear and tear, excluding accidental damage or misuse.
Please notify us with proof of purchase from www.racheljacksonlondon.com within 12 months of receipt of the goods and we will provide you with a repair service free of charge
After 1 year, depending on whether the item is still in stock and the nature of the damage, we will do our very best to fix the item, however there will be a charge for this service. Please email hello@racheljacksonlondon.com to make arrangements for this service.
If you have any further questions about your jewellery then please do not hesitate to contact us on:
hello@racheljacksonlondon.com
020 7375 0505, Monday - Friday, between 9am - 5.30pm.
Please refer to the individual product page for specific necklace and chain dimensions, which are unique to each product and are provided in centimetres.
Please refer to the individual product page for specific bracelet and bangle dimensions, which are unique to each product and are provided in centimetres.
