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ADD GIFT WRAP. FOR MORE THAN 1 BAG, UPDATE & ADJUST THE QTY. NON REFUNDABLE
ADD GIFT WRAP. FOR MORE THAN 1 BAG, UPDATE & ADJUST THE QTY. NON REFUNDABLE
FREE DELIVERY | We offer Free Standard Delivery on all orders over £100 delivering to the UK. Orders will be delivered within 2 to 4 working days when delivering to the UK
STANDARD DELIVERY | Our standard delivery charge is £3.50. Orders will be delivered within 2 to 4 working days when delivering to the UK
NEXT WORKING DAY | We offer a next day service for £4.95 for orders placed before 3pm when delivering to the UK
Europe - £10 (5-7 working days)*
Rest of the World - £10 (7-10 working days)*
*Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country
For next day and Saturday services, orders must be received before 2pm
For our Full Delivery Policy visit our Delivery Page
Free 30 days, for our full policy visit our Returns & Refunds Page here
The RJ team know we are part of something much bigger and more important than ourselves and we have a heartfelt desire to drive change, for both people and planet. We know we have a lot to do but we are committed to this journey and we are learning at pace. Here are some of the actions we’ve taken so far:
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CARE GUIDE
All Rachel Jackson jewellery is either sterling silver, 22 carat gold plated sterling silver or 9ct gold. When not being worn, we recommend that you store your jewellery in the box that it came in. This will minimise the effects of sunlight and the environment, and prevent chains from getting tangled. Avoid contact with water, body lotions, perfumes, sun creams, cleaning products and make-up as these will affect the plating.
To keep your jewellery sparkling, polish it gently with a soft jewellery cloth.
All Rachel Jackson jewellery is either sterling silver, 22 carat gold plated sterling silver or 9ct gold. When not being worn, we recommend that you store your jewellery in the box that it came in. This will minimise the effects of sunlight and the environment, and prevent chains from getting tangled. Avoid contact with water, body lotions, perfumes, sun creams, cleaning products and make-up as these will affect the plating.
To keep your jewellery sparkling, polish it gently with a soft jewellery cloth.
Every Rachel Jackson treasure is covered by a one-year warranty. We will replace or repair any piece of jewellery that has broken due to manufacturing defects subject to normal conditions of wear and tear, excluding accidental damage or misuse.
Please notify us with proof of purchase from www.racheljacksonlondon.com within 12 months of receipt of the goods and we will provide you with a repair service free of charge
After 1 year, depending on whether the item is still in stock and the nature of the damage, we will do our very best to fix the item, however there will be a charge for this service. Please email hello@racheljacksonlondon.com to make arrangements for this service.
If you have any further questions about our returns policy, please email hello@racheljacksonlondon.com or call us on 020 7375 0505. Our office hours are Monday – Friday, 9am – 5.30pm (GMT)
CONTACT US
If you have any further questions about your jewellery then please do not hesitate to contact us on:
TEL: +44 (0) 207 375 0505
Monday to Friday, 10am—2pm (GMT)
SIZE GUIDE
RING SIZING
Most of our Standard Rings adhere to the following sizes:
Small/ Medium rings are the equivalent of a UK size N
Medium/ Large rings are the equivalent of a UK size P
Our Pinky Signet Rings are usually sized as follows:
Small/ Medium rings are the equivalent of a UK size F
Medium/ Large rings are the equivalent of a UK size J
Please use our print at home size guide to assist with sizing
TIPS FOR MEASURING YOUR RING SIZE AT HOME
1. Measure your ring size at the end of the day when fingers are at their largest.
2. Consider the width of the band, a particularly wide or statement ring will feel tighter than a thin band so you may want to buy a full size larger than your normal ring size.
3. Do not measure your hands when they are cold, they may have shrunk up to half a size.
4. Choose a ring that sits comportably on the finger of your choice and place it over the sizing circles until you find the one that aligns with the inner rim of your ring.
5. CLICK HERE to print the ring sizer page on an A4 sheet of paper ensuring that you do NOT have "Fit to page/printable area" selected.
6. If you have a ring sizer, ensure that it fits comfortably. Snug enough so that it will not fall off, but loose enough to slide over your knuckle
RING SIZE CONVERSION GUIDE
| UK SIZE | EU SIZE | US SIZE | CIRCUMFERENCE |
| A | - | - | 37.8mm |
| B | - | - | 39.1mm |
| C | - | - | 40.4mm |
| D | - | - | 41.7mm |
| E | - | - | 42.9mm |
| F | 44 | 3 | 44.2mm |
| G | 45 | 31/2 | 45.5mm |
| H | 46 | 4 | 46.8mm |
| I | 48 | 41/2 | 48mm |
| J | 49 | 5 | 48.7mm |
| K | 50 | 51/2 | 50mm |
| L | 51 | 6 | 51.2mm |
| M | 53 | 61/2 | 52.5mm |
| N | 54 | 7 | 52.5mm |
| O | 55 | 71/2 | 53.8mm |
| P | 56 | 8 | 56.3mm |
| Q | - | - | 57.6mm |
| R | - | - | 58.9mm |
| S | - | - | 60.2mm |
| T | - | - | 61.4mm |
| U | - | - | 62.7mm |
| V | - | - | 64mm |
| W | - | - | 65.3mm |
| X | - | - | 66.6mm |
| Y | - | - | 67.8mm |
| Z | - | - | 68.5mm |
STILL CAN'T FIND YOUR FIT?
TEL: +44 (0) 207 375 0505
Monday to Thursday, 10am—2pm (GMT)
Please refer to the individual product page for specific necklace and chain dimensions, which are unique to each product and are provided in centimetres.
STILL CAN'T FIND YOUR FIT?
TEL: +44 (0) 207 375 0505
Monday to Friday, 9am—5.00pm (GMT)
Please refer to the individual product page for specific bracelet and bangle dimensions, which are unique to each product and are provided in centimetres.
STILL CAN'T FIND YOUR FIT?
TEL: +44 (0) 207 375 0505
Monday to Friday, 9am—5.00pm (GMT)
Please refer to the individual product page for specific earring dimensions and how they close, which are unique to each product and are provided in centimetres.
STILL CAN'T FIND YOUR FIT?
TEL: +44 (0) 207 375 0505
Monday to Friday, 9am—5.00pm (GMT)
