Contact Us

CUSTOMER HAPPINESS

Telephone: +44 (0) 207 375 0505

Email: hello@racheljacksonlondon.com
Our Customer Happiness Hours are Monday to Friday, 10am—5pm (GMT)

RETURNS ADDRESS

Returns

We hope that you love your jewellery, however if your order isn’t quite right you can return for store credit with 10% extra or a full refund within 30 days of purchase.

To return an item, please visit the RJ returns portal.

HEAD OFFICE

WHOLESALE ENQUIRIES

sales@racheljacksonlondon.com

GENERAL ENQUIRIES

hello@racheljacksonlondon.com

PRESS ENQUIRIES

flo@twentytwentycomms.com

FINANCE

payables@racheljacksonlondon.com

CHAT WITH US

For quick answers to your questions about orders, shipping & returns, account help and products, click the button to chat with our team.

Our Customer Happiness Team are available for support Monday to Friday, 10am—5pm (GMT)

LIVE CHAT

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Next Day Free Engraving

Luxury Gift Wrap

1 Year Warranty

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